Privacy policy
DATA CONTROLLER
Company Name: Raya Hauri
Commercial Name: CH Barcelona
Adresse: 08289 Veciana/Barcelona
NIE: Y5660415Z
Email: chbarcelonafashion@gmail.com
If you have any questions or wish to receive more information about the treatment or protection of your personal data, you can contact us by writing an email to chbarcelonafashion@gmail.com.
CONSENT
By providing us with your data by e-mail (chbarcelonafashion@gmail.com) or by filling in the contact form and ticking the acceptance box on this website, the user of chbarcelona.com declares to have read and accepted this privacy policy, giving their unequivocal and express consent to the processing of their personal data in accordance with the purposes and terms expressed herein.
WHAT PERSONAL DATA DO WE COLLECT?
A personal data is all the information about an identified or identifiable natural person.
For the purposes established in this privacy policy, CH Barcelona collects and treats the personal data detailed below:
a. Identification data, name, surnames, identity document (tax identification number or code, foreigner identification number, passport or residence permit).
b. Contact information: postal address, email, landline number, mobile phone number.
c. Transactional data: information about purchases, orders, contracts, billing and collection, payment methods and any data related to your transactions with us.
d. Electronic data: IP address, type and language of the browser, domain through which the Website is accessed, navigation data, activity on the Website.
Our websites and apps do not address anyone under the age of 14 (“Children”). We do not knowingly collect personal information from children under 14. If you are a parent or guardian and you are aware that your child has provided us with personal information without your consent, please contact us and we will take steps to remove that information from our servers.
COLLECTION AND OBTAINING OF DATA
CH Barcelona collects and treats the personal data that you voluntarily provide us through your interaction with our Website, specifically:
• When you ask us for information about our products and services.
• By subscribing to our Newsletter.
You will only be obliged to provide the personal data that are necessary for CH Barcelona to provide the services or make available the functionalities of the Website that you have requested.
For example, if you wish to receive the CH Barcelona Newsletter, you will need to provide us with your e-mail.
If you request information from us or if you want us to contact you, you must provide us with the necessary contact information for that purpose. In the forms available on the Website will be marked with 1 asterisk (*) fields that are mandatory completion. In case of not providing all the obligatory data or if we receive any abnormal or incorrect response, we will not be able to attend your request or provide the corresponding.
You guarantee and respond, in any case, of the veracity, accuracy, validity and authenticity of the personal data provided and undertakes to keep them duly updated. To browse the Website, you do not need to provide your personal information. However, when you visit our Website, CH Barcelona collects the following information, automatically through cookies and other tracking technologies, according to the specific configuration of your browser: IP address, type and identification of the device, type and language of the browser, domain through which the Website is accessed, navigation data, activity on the Website.
In general, the personal information you provide to us and that we obtain from you is used to process your requests and transactions, to provide you with a high quality service and to report on opportunities that we believe will be of interest to you.
The specific purposes for which we treat your personal data are detailed below:
-To provide you with information requested by you, including product and service budgets. In this case, the legal basis for the processing of your data is your consent.
-To send you our Newsletter with information, promotions, campaigns and news about CH Barcelona products and services and third-party products and services marketed and distributed by CH Barcelona. In this case, the legal basis for the processing of your data is your consent.
-To register you as a customer, process your transactions, manage the contractual relationship with you, send you the relevant information about products and services, billing, collections and payments, process transactions and payment methods and any communication of service or related to your contract and transactions, administration of loyalty programs, discounts and promotions and satisfaction surveys or related to products and services marketed and distributed by CH Barcelona. In this case, the legal basis for the processing of your data is the execution of the contract for the sale of products or the provision of services with CH Barcelona.
-To ensure the security of our website and information. In this case, the legal basis for the processing of your data is the legitimate interest in providing a secure environment and avoiding damage to the CH Barcelona systems and the information of its users, as well as unauthorized access and misuse of the same.
-Regarding the purposes of the use of cookies. In this case, the legal basis for the processing of your data is your consent. When the basis of the treatment is consent, you may revoke at any time by sending us a communication to chbarcelona@gmail.com, indicating your address for communication purposes and providing the necessary details to process the request. Remember that receiving commercial information is not essential to maintain the relationship we have with you. If you prefer not to receive commercial communications, you can inform us at any time through the indicated channels or unsubscribe in the link provided for this purpose in commercial communications by email you receive or, if communications are sent by other means, by the procedure indicated for these purposes.
TRANSFER OF DATA
No data transfers or international transfers of your data are foreseen, except for those authorized by tax, commercial and communications legislation as well as in those cases in which a judicial authority requires us to do so.
WHAT MEASURES DO WE APPLY TO KEEP PERSONAL DATA SECURE?
CH Barcelona adopts the appropriate technical and organizational measures in accordance with current regulations to protect your personal data against any misuse, destruction, loss, accidental or unlawful modification, disclosure or unauthorized access, including those necessary to address any suspected breach of data. CH Barcelona will never use this information for any use other than its maintenance, the management of the commercial relationship with you, or the provision of the services available in it.
HOW LONG DO WE KEEP THE DATA?
CH Barcelona will keep your personal data for the time necessary to fulfill the purposes for which they were collected, provided that you do not exercise your right to suppress or revoke your consent. They will then be blocked, unless the law requires or permits a longer conservation period (for example, for the formulation, exercise or defense of claims); in this case, they will be kept properly blocked for the necessary time before proceeding to their elimination. In order to determine an adequate period of conservation of your data, we apply the following criteria:
-The necessary data to provide you with information requested, including product and service budgets, will be kept for the time necessary to attend and process these requests, in accordance with the applicable legal provisions and the prescription periods for actions provided in the regulations.
-The data necessary to send you the Newsletter will be treated both do not revoke your consent and communicate your desire not to continue receiving it, in accordance with the applicable legal provisions and the periods of prescription of actions provided in the regulations.
-The data related to the acquisition of products and services of CH Barcelona within the framework of a contractual relationship, will be kept during the term of the service contract, in accordance with the applicable legal provisions and the prescription periods of actions foreseen in the contract.
-The data necessary to meet your requests related to the services of CH Barcelona will be kept for the time necessary to attend and process these requests, in accordance with the applicable legal provisions and the prescription periods for actions provided in the regulations.
-When you have consented to receive commercial communications, they will be kept as long as you do not revoke your consent and you inform us of your desire not to continue receiving them, in accordance with the applicable legal provisions and the prescription periods for actions provided for in the regulations. -When cookies are installed on your device, the data will be kept in accordance with the applicable legal requirements and recommendations issued by the competent authorities.
WHAT ARE YOUR RIGHTS REGARDING THE PROCESSING OF YOUR PERSONAL DATA?
Any interested party has the right to obtain confirmation as to whether or not we are processing personal data concerning him/her. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. For reasons related to their particular situation, data subjects may object to the processing of their data. The Data Controller will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. In accordance with current legislation, you have the following rights: the right to request access to your personal data, the right to request its rectification or deletion, the right to request the limitation of its processing, the right to oppose its processing, the right to data portability and the right to revoke the consent given. You also have the right to file a complaint with the Spanish Data Protection Agency.
Regarding our marketing emails, you can always click on the "Unsubscribe" link at the bottom of any marketing email you receive from us to opt out of receiving email communications from us in the future.
HOW TO EXERCISE MY RIGHTS?
The contact details for the exercise of your rights are the e-mail address: chbarcelonafashion@gmail.com. Remember to accompany your request with a copy of a document that allows us to identify you. Optionally, you may contact the competent Supervisory Authority to obtain additional information about your rights.